The Intensive Care Unit (ICU) is a special area in the hospital designed for those patients requiring constant observation, as well as specialized medical and nursing care. The unit is equipped with life-saving and life-sustaining equipment necessary for the provision of such services. The medical and nursing staff work closely together to ensure the best possible care of those patients admitted to the unit. The ICU staff members are concerned about your loved one and are here to provide him/her with the best care possible.
In order to render constant and skilled services to our patients, certain polices have been established by the hospital and medical staff. We ask you to help us by observing and following the regulations.
Ministers may visit members of his/her church.
Children under the age of 12 are discouraged. This restriction is necessary for several reasons, including infection control and safety concerns for the patient and the child.
Two family members at a time are allowed to visit. The visiting hours are:
9:00 a.m-12:00 p.m.
3:00 p.m.-6:00 p.m.
8:00 p.m.-9:00 p.m.
The Intensive Care Unit is closed to visitors from 12 Noon to 3:00 p.m. This is to allow our patients a period of rest, as well as the family. The Intensive Care Unit is closed to visitation from 6:00 pm to 8:00 p.m. This allows for shift change and reporting. From 9:00 pm to 9:00 am, visitation is closed to all visitors. This will allows patients and the family the opportunity for a good night's rest.
Depending on the needs of the ICU patients, family members may not be allowed to visit at certain times. Other requirements may be necessary depending on patient needs. We request your understanding if this situation occurs. You will be notified as soon as possible when you can visit.
Thank you in advance for assisting our staff in helping meet the needs of your family member as well as other family members.
Patient Condition Reports
You may call the hospital operator at 910-592-8511 to receive a condition report on your relative at any time. Personal phone calls are not allowed directly into the Intensive Care Unit. The doctor and nurses will keep you informed of changes.
A pay phone is located in the waiting area. No phone calls can be made to the unit. An intercom system in the ICU is connected to the waiting area, which allows the nursing staff to communicate with the families if they are needed between visiting hours.
Family Waiting Areas
Ideally, the ICU waiting area is designed to accommodate only two family members. If more than two members are waiting, others may want to wait in the main lobby downstairs. A restroom is located next door to the waiting area. Vending machines are also available across from the main ICU waiting area.
Flowers, Candy, and Gifts
Due to limited space, we ask that no flowers, balloons, or gifts be sent to the ICU patients. Please do not bring candy, since most often patients are on restricted diets. We encourage cards.
For questions or concerns, please contact Laurie Smith, MSN, R.N., Director of Critical Care Services.