How Your Hospital Bill Is Determined
Your hospital bill is determined by the length of your stay, the type of room, and hospital services and medications ordered by your physician. The charges for the services of your physician , consulting physician, and other professional services are not included in your hospital bill. These professionals will bill you separately.
Insurance Information
If you have health insurance, the hospital will file an insurance claim for you. Usually a claim is paid within 30 to 60 days after submission to the insurance company. In cases where there are two insurance companies to bill, the second insurance will be billed after the first insurance claim has been resolved. If your insurance has not paid your claim within 90 days due to no fault of the hospital, the hospital will bill you for the services.
The amount of the bill that you must pay will depend on your individual insurance policy. There are hundreds of different insurance policies. If you have questions about insurance coverage and claims, please call one of our Financial Counselors.
Most major insurance companies require patients to pay a deductible that typically ranges between $100 and $500. After you pay the deductible, the insurance company usually pays a percentage of the costs of the hospitalization. You will be responsible for the remainder.
Insurance Participation at Sampson Regional Medical Center
Please review your provider manual provided by your insurance carrier to ensure that SMRC and your physician participate in your individual plan. If you have questions, please call the Business Office at (910) 590-8751.
Your Hospital Bill
Every patient is entitled to receive a summary and itemization of their total charges or bill soon after they have been discharged. This bill is available upon request at no charge. Follow-up statements each month will show charges, payments (insurance and personal), and adjustments.
Credit Policies
Sampson Regional Medical Center is a not-for-profit institution; therefore, the hospital must rely on income from patient services to help maintain financial stability. The following are a list of the hospital's credit policies:
After insurance pays, the balance is due in full.
- If you have no insurance, the account is due in full on the date of service.
- After you receive a statement, you must contact the patient accounts department within ten (10) working days.
- Failure to contact the patient accounts department within the specified time period will result in further collection efforts.
- If you are having financial difficulty, please call the financial counselor and make payment arrangements.
- Payment options: cash, check, and major credit cards.
Financial Assistance Programs
Medicaid and SLH (State and Local Hospitalization) eligibility assistance services are available. SRMC provides on-site Medicaid Eligibility Worker Monday, Wednesday, and Friday. You may also call this office at (910) 590-8837.
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